Netflix has the best customer service model of almost any company I’ve dealt with. Why? You don’t have to talk to a single idiot. They do everything on the internet, and they trust you to be correct about your complaints. If you didn’t receive a movie they just send it to you again. It’s the easiest problem resolution system because it relies on the honor system, and you’re never on hold. NETFLIX FTW.
2 responses so far ↓
1 dave // Sep 15, 2008 at 2:07 am
hellz ya… when i put my account on hold for 90 days, and it started up again even though i didn’t want it, sent DVDs to an address that I no longer live at, and charged my account… they removed the charge even though it was my mistake. any other company i can imagine would just be like “sorry, bud, that’s what you signed up for”
2 monikamagdalena // Sep 15, 2008 at 8:28 am
see what i mean? they’re amazing… i wish netflix ruled the world
Leave a Comment